How Microsoft Dynamics 365 Remote Assist improves sustainability?

 In CraneMorley, Mixed Reality Industry Insight

Many companies are looking for new ways to improve sustainability in their business. The goal is to be carbon negative and leave the planet in a better place for future generations.

The global pandemic transformed how businesses operate. The transition from face-to-face to virtual operations challenged organizations overnight. This challenge created a unique opportunity to reevaluate and alter traditional business models in favor of a modern sustainable version.

The traditional pre pandemic business model would send subject matter experts on site to conduct inspections or maintenance and repair. As factories wait on experts to travel on site, they experience costly downtime on idle. This process becomes more complicated once multiple factories end up waiting for the same expert.

Since the start of the pandemic CraneMorley has been helping companies leverage Microsoft Dynamics 365 Remote Assist and mixed reality solutions to improve operations. Through mixed reality workshops and pilots and proof of concepts (PoCs), CraneMorley has helped companies continue operations during face-to-face restrictions with the transition to virtual inspections, maintenance, and repair. The results ensured companies remain operational. But more importantly reduce travel and their carbon footprint.

As the world slowly reopens with the success of the vaccine, a sustainable business model will be the standard for how all businesses operate post pandemic. The transition is and will result in a long-lasting impact towards a sustainable future. Key factors include improvements in air quality from reduced emissions and unthought of ones like reduced noise pollution.

If not now, companies will soon face the inevitable need to reduce their carbon footprint due to climate changes. The shift starts by implementing remote operations and reducing travel whenever possible. CraneMorley is leading this shift in sustainability and helping clients reach the goal of carbon negative footprint.

The average travel cost for subject expert matters is $3,500. Costs can range between $1,000 to $6,000 and occasionally up to $15,000. For companies, avoiding the cost of one travel trip can offset the cost of a HoloLens device and Remote Assist license. The money saved, increased efficiency, and impact towards a sustainable future highlights why this is the to operate moving forward post covid-19.

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